Frequently Asked Questions

Our regular clinic hours are:

Monday–Friday: 7:00 AM–6:00 PM
Saturday: 8:00 AM–2:00 PM
Sunday: Closed for regular appointments

Need care after hours? We also offer after-hours urgent care 7 days a week until 10:00 PM.
After-Hours Urgent Care: 985-273-7977

Yes! We offer overnight boarding for both dogs and cats, as well as day boarding for pets who just need a safe and comfortable place to stay for the day.

Our animal care team provides attentive daily care, feeding, medication administration when needed, and regular walks for our canine guests. We can also accommodate pets with certain medical or monitoring needs—just ask our team when making your reservation.

 As a little bonus, all boarding stays of more than one night include a complimentary bath before going home! 

Have questions or want to reserve a stay? Call us at 985-796-3313.

We offer professional grooming services for both dogs and cats, including full-service grooming, baths, de-shedding treatments, nail trims, Dremel nail filing, ear cleaning, sanitary trims, and general freshening up.

Our licensed professional groomer is available every Wednesday, and grooming or bath services can also be coordinated with your pet’s boarding stay for added convenience.

Have something specific in mind? Give us a call at 985-796-3313 and we’ll help determine the best grooming services for your pet.

Yes! We offer same-day and urgent care appointments whenever availability allows. If your pet is sick, injured, or experiencing a concern that you feel shouldn’t wait, please call us at 985-796-3313 so our team can assess the situation and determine the best next step.

We also offer after-hours urgent care 7 days a week until 10:00 PM. For urgent needs outside of our regular business hours, call our after-hours line at 985-273-7977.

If you’re unsure whether your pet needs to be seen urgently, give us a call—we’re happy to help you decide.

Yes! We’re proud to offer a 20% First Responder Discount on eligible veterinary services as a small way of giving back to those who serve our community.

We also offer periodic promotions, special offers, and manufacturer rebates throughout the year. Be sure to follow us on social media or ask our team about any current savings opportunities.

Some exclusions may apply. Please contact us at 985-796-3313 for additional details.

We accept cash and all major credit and debit cards. Payment is due at the time services are provided.

For clients who need additional payment flexibility, we also accept CareCredit and Scratchpay, which offer financing options for qualifying applicants.

Have questions about payment options or an upcoming estimate? Give us a call at 985-796-3313 and our team will be happy to help.